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SERVICE TRAINING COURSE CATALOG 20 21
RESIDENTIAL AND COMMERCIAL COURSES Courses are listed in order of required completion New Generac Technicians will begin with Installation for generator training or PWRcell Installation for clean energy Each certification earned qualifies the technician to move to the next training level if they choose PWRcell Installation This 1 day hands on course instructs proper sizing installation requirements and best practices for the PWRcell series Earn 5 NABCEP CE credits upon completion This course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on PWRcell products Air Cooled Online Year 1 Recertification Test Successfully complete this online test to earn the Online Year 1 recertification in Air Cooled for 1 year See the Generac Air Cooled and Protector Series Training Path on page 4 Prerequisite Air Cooled or Air Cooled LST Certification Duration 1 year Protector Series This 3 day hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on non configured EvolutionTM and NexusTM controlled Liquid Cooled product up to 150kW This course is conducted at a physical location and includes the same content as the Protector Series LST web based hands on course Prerequisites Air Cooled or Air Cooled LST and An Introduction to Protector Series Diesel Generators and Installing Liquid Cooled Resi Comm Generators Certification Duration 1 year Prerequisite None Certification Duration 1 year PWRcell Installation Recertification Test Successfully complete this online test to recertify in PWRcell Installation for 1 year Prerequisite PWRcell Installation Certification 1 year Installation This online course instructs proper installation requirements best practices and code considerations for Air Cooled and Liquid Cooled standby generators This is a stand alone course completion does not authorize warranty work to be performed on Generac products Prerequisite None Certification Duration 2 years Protector Series Live Stream Training LST This 2 day web based hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on non configured EvolutionTM and NexusTM controlled Liquid Cooled product up to 150kW This course is conducted live via the web and includes the same content as the Protector Series hands on course Prerequisites Air Cooled or Air Cooled LST and An Introduction to Protector Series Diesel Generators and Installing Liquid Cooled Resi Comm Generators Certification Duration 1 year Protector Series Online Year 1 Recertification Test Successfully complete this online test to earn the Online Year 1 recertification in Protector Series for 1 year See the Generac Air Cooled and Protector Series Service Training Path on page 4 Prerequisite Protector Series or Protector Series LST Certification Duration 1 year Air Cooled This 2 day hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on all Air Cooled products OPE and HSB up to 24kW This course is conducted at a physical location and includes the same content as the Air Cooled LST web based hands on course Prerequisites Basic Electricity Basic Generator Theory Air Cooled Engines and Schematic 1 Certification Duration 1 year Protector Plus This 3 day course allows a technician who is assigned to an appropriate service dealer to perform start ups and warranty repairs on the Protector Plus Gaseous and Diesel H Panel product up to 250kW Approval must be granted by a Generac Territory Development Manager to enroll in this course Prerequisite Protector Series or Protector Series LST Certification Duration 1 Year Air Cooled Live Stream Training LST This 2 day web based hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on all Air Cooled products OPE and HSB up to 24kW This course is conducted live via the web and includes the same content as the Air Cooled hands on course Prerequisites Basic Electricity Basic Generator Theory Air Cooled Engines and Schematic 1 Certification Duration 1 year 2 PWRcell Sales and Installation changing to PWRcell Installation in Q2 2021 Hands on classes at training facilities launching in Q3 2021 3
RESIDENTIAL AND COMMERCIAL COURSES Courses are listed in order of required completion New Generac Technicians will begin with Installation for generator training or PWRcell Installation for clean energy Each certification earned qualifies the technician to move to the next training level if they choose PWRcell Installation This 1 day hands on course instructs proper sizing installation requirements and best practices for the PWRcell series Earn 5 NABCEP CE credits upon completion This course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on PWRcell products Air Cooled Online Year 1 Recertification Test Successfully complete this online test to earn the Online Year 1 recertification in Air Cooled for 1 year See the Generac Air Cooled and Protector Series Training Path on page 4 Prerequisite Air Cooled or Air Cooled LST Certification Duration 1 year Protector Series This 3 day hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on non configured EvolutionTM and NexusTM controlled Liquid Cooled product up to 150kW This course is conducted at a physical location and includes the same content as the Protector Series LST web based hands on course Prerequisites Air Cooled or Air Cooled LST and An Introduction to Protector Series Diesel Generators and Installing Liquid Cooled Resi Comm Generators Certification Duration 1 year Prerequisite None Certification Duration 1 year PWRcell Installation Recertification Test Successfully complete this online test to recertify in PWRcell Installation for 1 year Prerequisite PWRcell Installation Certification 1 year Installation This online course instructs proper installation requirements best practices and code considerations for Air Cooled and Liquid Cooled standby generators This is a stand alone course completion does not authorize warranty work to be performed on Generac products Prerequisite None Certification Duration 2 years Protector Series Live Stream Training LST This 2 day web based hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on non configured EvolutionTM and NexusTM controlled Liquid Cooled product up to 150kW This course is conducted live via the web and includes the same content as the Protector Series hands on course Prerequisites Air Cooled or Air Cooled LST and An Introduction to Protector Series Diesel Generators and Installing Liquid Cooled Resi Comm Generators Certification Duration 1 year Protector Series Online Year 1 Recertification Test Successfully complete this online test to earn the Online Year 1 recertification in Protector Series for 1 year See the Generac Air Cooled and Protector Series Service Training Path on page 4 Prerequisite Protector Series or Protector Series LST Certification Duration 1 year Air Cooled This 2 day hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on all Air Cooled products OPE and HSB up to 24kW This course is conducted at a physical location and includes the same content as the Air Cooled LST web based hands on course Prerequisites Basic Electricity Basic Generator Theory Air Cooled Engines and Schematic 1 Certification Duration 1 year Protector Plus This 3 day course allows a technician who is assigned to an appropriate service dealer to perform start ups and warranty repairs on the Protector Plus Gaseous and Diesel H Panel product up to 250kW Approval must be granted by a Generac Territory Development Manager to enroll in this course Prerequisite Protector Series or Protector Series LST Certification Duration 1 Year Air Cooled Live Stream Training LST This 2 day web based hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on all Air Cooled products OPE and HSB up to 24kW This course is conducted live via the web and includes the same content as the Air Cooled hands on course Prerequisites Basic Electricity Basic Generator Theory Air Cooled Engines and Schematic 1 Certification Duration 1 year 2 PWRcell Sales and Installation changing to PWRcell Installation in Q2 2021 Hands on classes at training facilities launching in Q3 2021 3
RESIDENTIAL AND COMMERCIAL COURSES Generac Air Cooled Protector Series Service Training Path STEP 1 Answer the questions below to identify the year you last completed hands on training STEP 2 Follow the path designated with that year to understand your ongoing training path Path A Did you complete hands on training in 2019 Path B Did you complete hands on training in 2020 Path C Is your hands on training expiring in 2021 last hands on training in 2018 or prior A 4 2019 2020 2021 2022 2023 2024 HANDS ON TRAINING NO TRAINING REQUIRED ONLINE YEAR 1 HANDS ON TRAINING ONLINE YEAR 1 ONLINE YEAR 2 B HANDS ON TRAINING ONLINE YEAR 1 ONLINE YEAR 2 ONLINE YEAR 3 HANDS ON TRAINING C HANDS ON TRAINING ONLINE YEAR 1 ONLINE YEAR 2 ONLINE YEAR 3
RESIDENTIAL AND COMMERCIAL COURSES Generac Air Cooled Protector Series Service Training Path STEP 1 Answer the questions below to identify the year you last completed hands on training STEP 2 Follow the path designated with that year to understand your ongoing training path Path A Did you complete hands on training in 2019 Path B Did you complete hands on training in 2020 Path C Is your hands on training expiring in 2021 last hands on training in 2018 or prior A 4 2019 2020 2021 2022 2023 2024 HANDS ON TRAINING NO TRAINING REQUIRED ONLINE YEAR 1 HANDS ON TRAINING ONLINE YEAR 1 ONLINE YEAR 2 B HANDS ON TRAINING ONLINE YEAR 1 ONLINE YEAR 2 ONLINE YEAR 3 HANDS ON TRAINING C HANDS ON TRAINING ONLINE YEAR 1 ONLINE YEAR 2 ONLINE YEAR 3
INDUSTRIAL COURSES Technicians must be approved by the local IDC for Industrial and above courses Industrial with Engine This 10 day hands on course allows a technician that is assigned to an appropriate service dealer to perform warranty repairs on gaseous diesel Generac OEM engines Prerequisite Protector Series or Protector Series LST Certification Duration 1 Year Industrial Update Successfully complete this 3 day hands on course to recertify an Industrial certification for 1 year See the Generac Industrial Service Training Path on page 7 Prerequisite Industrial with Engine Certification Duration 1 Year Industrial Recertification Test Successfully complete this online test to recertify an Industrial certification for 1 year See the Generac Industrial Service Training Path on page 7 Generac Industrial Service Training Path STEP 1 Answer the questions below to identify the year you last completed hands on training STEP 2 Follow the path designated with that year to understand your ongoing training path Path A Did you complete hands on training in 2020 Path B Is your hands on training expiring in 2021 last hands on training in 2019 or prior 2020 2021 2022 2023 2024 HANDS ON TRAINING ONLINE TRAINING ONLINE TRAINING HANDS ON TRAINING ONLINE TRAINING B HANDS ON TRAINING ONLINE TRAINING ONLINE TRAINING HANDS ON TRAINING Prerequisite Industrial with Engine Certification Duration 1 Year MPS This 4 day hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on all gaseous diesel Industrial product including Mobile MPS and Bi Fuel A Prerequisite Industrial with Engine Certification Duration 2 Years MPS Update Masters Successfully complete this 4 day hands on course to recertify a MPS certification Receive a score of 90 or higher to earn or recertify a Master certification Prerequisite MPS Certification Duration MPS 2 Years Master 5 Years Generac Mobile Product This 4 day course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on Mobile product only Prerequisite None Certification Duration 2 Years Telecom This 4 day course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on Telecom product only Prerequisite None Certification Duration 2 Years 6 7
INDUSTRIAL COURSES Technicians must be approved by the local IDC for Industrial and above courses Industrial with Engine This 10 day hands on course allows a technician that is assigned to an appropriate service dealer to perform warranty repairs on gaseous diesel Generac OEM engines Prerequisite Protector Series or Protector Series LST Certification Duration 1 Year Industrial Update Successfully complete this 3 day hands on course to recertify an Industrial certification for 1 year See the Generac Industrial Service Training Path on page 7 Prerequisite Industrial with Engine Certification Duration 1 Year Industrial Recertification Test Successfully complete this online test to recertify an Industrial certification for 1 year See the Generac Industrial Service Training Path on page 7 Generac Industrial Service Training Path STEP 1 Answer the questions below to identify the year you last completed hands on training STEP 2 Follow the path designated with that year to understand your ongoing training path Path A Did you complete hands on training in 2020 Path B Is your hands on training expiring in 2021 last hands on training in 2019 or prior 2020 2021 2022 2023 2024 HANDS ON TRAINING ONLINE TRAINING ONLINE TRAINING HANDS ON TRAINING ONLINE TRAINING B HANDS ON TRAINING ONLINE TRAINING ONLINE TRAINING HANDS ON TRAINING Prerequisite Industrial with Engine Certification Duration 1 Year MPS This 4 day hands on course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on all gaseous diesel Industrial product including Mobile MPS and Bi Fuel A Prerequisite Industrial with Engine Certification Duration 2 Years MPS Update Masters Successfully complete this 4 day hands on course to recertify a MPS certification Receive a score of 90 or higher to earn or recertify a Master certification Prerequisite MPS Certification Duration MPS 2 Years Master 5 Years Generac Mobile Product This 4 day course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on Mobile product only Prerequisite None Certification Duration 2 Years Telecom This 4 day course allows a technician who is assigned to an appropriate service dealer to perform warranty repairs on Telecom product only Prerequisite None Certification Duration 2 Years 6 7
GENERAC SERVICE TRAINING COURSES PREREQUISITES Type Number of Days Hours Certification Duration Hands on 1 Day 1 Year PWRcell Installation PWRcell Installation Recertification Test Online 3 Hours 1 Year PWRcell Installation Recertification Test Installation Online 3 Hours 2 Years Installation Hands on 2 Days 1 Year Air Cooled Air Cooled LST Online 4 Hours 1 Year Air Cooled Year 1 Recertification Hands on 2 Days LST 3 Days in person 1 Year Protector Series Protector Series LST Air Cooled or Air Cooled LST and An Introduction to Protector Series Diesel Generators and Installing Liquid Cooled Resi Comm Generators Online 4 Hours 1 Year Protector Series Year 1 Recertification Protector Series or Protector Series LST Protector Plus Hands on 3 Days 1 Year Protector Plus Protector Series or Protector Series LST and TDM Approval Industrial with Engine Hands on 10 Days 1 Year Industrial with Engine Protector Series or Protector Series LST and IDC Approval Industrial Update Hands on 3 Days 1 Year Industrial Update Industrial with Engine and IDC Approval Online 2 Hours 1 Year Industrial Recertification Test Industrial with Engine and IDC Approval MPS Hands on 4 Days 2 Years MPS Industrial with Engine and IDC Approval MPS Update Masters Hands on 4 Days MPS 2 Years Master 5 Years Generac Mobile Products Hands on 4 Days 2 Years Generac Mobile Products Telecom Hands on 4 Days 2 Years Telecom Course Name PWRcell Installation Air Cooled Air Cooled LST Air Cooled Year 1 Recertification Protector Series Protector Series LST Protector Series Year 1 Recertification Industrial Recertification Test See the Generac Air Cooled and Protector Series Service Training Path on page 4 See the Generac Industrial Service Training Path on page7 Course Name MPS Update Masters Prerequisites None PWRcell Installation None Basic Electricity Basic Generator Theory Air Cooled Engines and Schematic 1 Air Cooled or Air Cooled LST MPS and IDC Approval None By request only at servicetraining generac com See the Generac Air Cooled and Protector Series Service Training Path on page 4 See the Generac Industrial Service Training Path on page 7 For a list of available dates locations and costs visit the Generac Service Learning Center at generac com servicetraining Visit GENService our service website at service generac com for the most current company news and announcements Questions Contact Service Training at servicetraining generac com or 262 544 4811 ext 4172 8 9
GENERAC SERVICE TRAINING COURSES PREREQUISITES Type Number of Days Hours Certification Duration Hands on 1 Day 1 Year PWRcell Installation PWRcell Installation Recertification Test Online 3 Hours 1 Year PWRcell Installation Recertification Test Installation Online 3 Hours 2 Years Installation Hands on 2 Days 1 Year Air Cooled Air Cooled LST Online 4 Hours 1 Year Air Cooled Year 1 Recertification Hands on 2 Days LST 3 Days in person 1 Year Protector Series Protector Series LST Air Cooled or Air Cooled LST and An Introduction to Protector Series Diesel Generators and Installing Liquid Cooled Resi Comm Generators Online 4 Hours 1 Year Protector Series Year 1 Recertification Protector Series or Protector Series LST Protector Plus Hands on 3 Days 1 Year Protector Plus Protector Series or Protector Series LST and TDM Approval Industrial with Engine Hands on 10 Days 1 Year Industrial with Engine Protector Series or Protector Series LST and IDC Approval Industrial Update Hands on 3 Days 1 Year Industrial Update Industrial with Engine and IDC Approval Online 2 Hours 1 Year Industrial Recertification Test Industrial with Engine and IDC Approval MPS Hands on 4 Days 2 Years MPS Industrial with Engine and IDC Approval MPS Update Masters Hands on 4 Days MPS 2 Years Master 5 Years Generac Mobile Products Hands on 4 Days 2 Years Generac Mobile Products Telecom Hands on 4 Days 2 Years Telecom Course Name PWRcell Installation Air Cooled Air Cooled LST Air Cooled Year 1 Recertification Protector Series Protector Series LST Protector Series Year 1 Recertification Industrial Recertification Test See the Generac Air Cooled and Protector Series Service Training Path on page 4 See the Generac Industrial Service Training Path on page7 Course Name MPS Update Masters Prerequisites None PWRcell Installation None Basic Electricity Basic Generator Theory Air Cooled Engines and Schematic 1 Air Cooled or Air Cooled LST MPS and IDC Approval None By request only at servicetraining generac com See the Generac Air Cooled and Protector Series Service Training Path on page 4 See the Generac Industrial Service Training Path on page 7 For a list of available dates locations and costs visit the Generac Service Learning Center at generac com servicetraining Visit GENService our service website at service generac com for the most current company news and announcements Questions Contact Service Training at servicetraining generac com or 262 544 4811 ext 4172 8 9
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